Privacy Policy

PRIVACY POLICY
Effective Date: 1-1-2026

Divine Health and Wellness, LLC (“Divine,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit divinehealth.live (the “Website”), contact us, request information, book an appointment, or otherwise interact with us online.

By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, do not use the Website.

1) Information We Collect

We may collect the following types of information:

Information you provide to us

• Name, email address, phone number, mailing address

• Appointment requests, intake details, messages, and communications you submit

• Payment-related information (processed by third-party payment processors)

Information collected automatically

• IP address, browser type, device identifiers, operating system

• Pages visited, referring/exit pages, date/time of access

• Cookie and analytics data as described below

Health-related information
If you choose to provide health-related information (for example, through appointment requests, intake forms, or messages), we treat it as sensitive information and use safeguards designed to protect it.

2) How We Use Information

We may use the information we collect to:

• Provide, maintain, and improve our Website and services

• Schedule, confirm, and manage appointments

• Respond to requests, questions, and customer service inquiries

• Send service-related communications (confirmation messages, updates, support)

• Process payments and prevent fraud

• Maintain internal records for administrative and legal purposes

• Conduct analytics to improve performance and user experience

• Send marketing communications where permitted by law (you can opt out at any time)

3) Protected Health Information (PHI) and HIPAA

Some information you provide may be considered health-related information. Where our operations are subject to laws governing protected health information, including HIPAA where applicable, we take steps designed to protect and handle such information in accordance with those requirements.

If you have questions about how health-related information is handled for a specific service, contact us using the information in the “Contact Us” section below.

4) How We Ensure Compliance With Privacy and PHI Laws

We maintain privacy and security practices designed to support compliance with applicable laws and regulations relating to privacy and protected health information in the jurisdictions we serve. Our compliance measures may include:

• Limiting access to sensitive information to authorized personnel based on job role

• Training team members on confidentiality, privacy, and secure handling practices

• Using reputable third-party service providers for scheduling, forms, communications, analytics, and payment processing

• Applying access controls, authentication, and encryption where appropriate

• Maintaining procedures for responding to suspected unauthorized access, disclosures, or security incidents

• Reviewing and updating our privacy practices as laws, regulations, or operations change

5) Cookies, Analytics, and Tracking Technologies

We may use cookies and similar technologies to:

• Enable Website functionality

• Remember preferences

• Understand Website traffic and usage trends

• Improve Website performance and user experience

You can control cookies through your browser settings. Disabling cookies may impact certain Website features.

6) How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

• Service providers: Vendors that help us operate our business (website hosting, scheduling, forms, analytics, payment processing, communications). They may access information only as needed to perform services for us.

• Legal obligations: When required to comply with law, regulation, subpoena, court order, or lawful government request.

• Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets.

• With your direction or consent: When you request or authorize us to share information.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. No website or transmission method is guaranteed to be completely secure. If we become aware of a security incident involving your information, we will take appropriate steps and provide notices as required by applicable law.

8) Your Choices and Rights

Depending on your jurisdiction, you may have the right to request:

• Access to personal information we hold about you

• Correction of inaccurate information

• Deletion of certain information (subject to legal and operational requirements)

• Opt out of marketing communications

To submit a request, contact us using the information below.

9) Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

11) Contact Us

For questions or requests related to this Privacy Policy, contact:

Divine Health and Wellness, LLC
16 S Water St, Sapulpa, OK 74066
Email: info@divinehealth.live
Phone: 918 347 9022